FAQs

The League is in select cities:

UNITED STATES
New York City, San Francisco, Los Angeles, Chicago, DC, Boston, Philadelphia, Atlanta, Dallas, Seattle, Denver, Miami, Houston, Austin, San Diego, Detroit, Phoenix, Minneapolis, Charlotte, Nashville, Raleigh, Orlando, Portland, Tampa, Pittsburgh, Sacramento, Hartford, St. Louis, Cleveland, Kansas City, Columbus, San Antonio, Salt Lake City, Indianapolis, Las Vegas, Tulsa, Cincinnati, New Orleans, Paris, Vancouver, Milwaukee, Montreal, Richmond, Charleston, Birmingham, Syracuse, Norfolk, Oklahoma City, Louisville, Buffalo, Norfolk, Albany, Madison, Santa Barbara, Providence, Jacksonville, Memphis, Honolulu, Omaha, Baton Rouge, Knoxville, Columbia, Fargo, Mobile-Pensacola (Ft. Walton Beach), Fresno, Little Rock, El Paso, Lexington, Des Moines-Ames, Green Bay-Appleton, Boise, Tallahassee, Wichita, Albuquerque/Santa Fe, Cedar Rapids, Providence, Spokane, Savannah, Fayetteville, Roanoke, Springfield, Charlottesville, Huntsville, Burlington, Jacksonville, Anchorage, Fargo, Kennewick, Tulsa

CANADA
Toronto, Vancouver, Montreal, Edmonton, Calgary, Ottawa, Kingston

EUROPE
London, Dublin, Manchester, Oxford, Edinburgh, Birmingham, Oslo, Athens, Zurich, Istanbul,

ASIA-PAC
Singapore, Sydney, Melbourne, Brisbane, Perth, Auckland, Hong Kong, New Delhi, Mumbai

LATAM
Mexico City, Santiago, São Paulo, Rio de Janeiro, Bogotá, Buenos Aires

MIDDLE EAST
Tel Aviv, Dubai

NEWLY LAUNCHED CITIES
Cape Town, Johannesburg, Shanghai, Beijing, Manila, Tehran, Bengaluru, Jakarta, Tokyo, Nairobi, Bangkok, Kolkata, Kuala Lumpur, Hyderabad, Ahmedabad, Lima, Seoul, Chennai, Taipei

This number is entirely dependent on the preferences that you state when you apply for The League and the number of users in your area that have signed up and are looking for people like you! If you set your preferences super narrow, you will have less daily Prospects, and less people will see your profile as well. Once you let us know your preferences during registration, we will let you know if you have a below average number of Prospects. That being said, it only takes one, remember?

This number is also dependent on your preferences and the makeup of your local community. If you set your preferences super narrow, you will have less daily Prospects, and less people will see your profile as well, resulting in less matches. The wider you set your preferences, the more visibility your profile will get, and the faster you will see Matches.

No, you can choose to login with LinkedIn as an alternate, or pay for Membership and your profile will be manually verified.

To receive Guest access for free, we require you to authenticate with LinkedIn. However, with an upgraded, full Membership, you can create a login without the use of your Facebook credentials and you can also manually populate your personal information, education, and profession. Keep in mind however, without your Facebook and LinkedIn credentials, you may see people you’re connected to on these networks as potential matches and vice-versa. Also, your profile will need to be completed manually as compared to the setup-in-seconds process with those integrations.

We’ll use your Facebook and Linkedin data to populate your profile with photos and data points like profession, education, birthdate, gender, etc. We’ll also leverage that data to block your profile from coworkers, 1st degree Linkedin connections, and Facebook friends. Since those people are already in your network, we take for granted that you’d have dated them by now if they were significant-other material.

We will only use your data for your profile, aggregated reporting, and for our communications with you. For a full run-down on our Privacy Policy and Terms of Service, please visit here.

Short answer: No! What we use your Facebook information for is 100% to enhance your League experience. We autopopulate your League profile with your name, gender, profile pictures, and birthdate from Facebook then use your Friends list to block your profile from any League users who happen to be your Facebook friends as well.

We need photos so we can create your profile. Other info like current city, hometown, likes, interests, and education are things we use to match you more effectively, but we can only get this information if you grant us the permissions on Facebook. It seems as though a common interest in the Beastie Boys IS a statistically significant indicator for love….

Facebook does not give us access to your username and password (and we wouldn’t store them anyway) so there is no risk to you. Facebook has a feature called Facebook Connect that allows us to let you use your Facebook profile to login to The League without us ever knowing your user credentials.

When you logged in using Facebook, your phone should have prompted you to allow The League to access your Facebook photos, but if it did not or if you declined, there’s another way. If you navigate to Facebook and find the ‘Settings’ menu, you will see an option for ‘Apps’. Tap to enter the Apps menu and select ‘Logged in with Facebook’. Just scroll down until you find The League and tap there. Make sure all the options are checked off including ‘Photos’. As soon as you’ve confirmed that you’re allowing The League access to your Facebook photos, force kill (double tap and swipe up) The League and restart it. Simply navigate to the Profile tab, tap on the green pencil, and tap to replace whatever photo you like! Doing so will give you the option to add photos from your camera roll or Facebook albums.

We use LinkedIn to block you from your coworkers (whomever claims to work where you’re ‘currently’ working). We also use it to show your mutual connections, build your profile, and verify that you are who you say you are. We don’t retain any of your contacts’ information or email addresses and we don’t email or notify any of them that you’ve signed up for The League.

Nope – we only store your contacts’ names and unique IDs so that we can show them as mutual friends and also block them from you in our matching algorithm. We do not collect any email addresses nor do we notify your contacts in any way.

Short answer: No! What we use your LinkedIn credentials for is 100% to enhance your League experience. We auto-populate your League profile with your profession and education information and to block your connections and coworkers from seeing your profile (and likewise.)

LinkedIn does not give us access to your username and password so there is no risk to you. LinkedIn provides a portal that we integrate with to allow you to link your profile without us ever knowing your user credentials. Thus, we do not have access to your username and password.

Your concierge will share a message with you indicating that your profile has been shown to 15 extra Potentials that fit your preferences. Those extra Potentials can either Heart or X your profile upon seeing it.

There are 2 ways to purchase your Profile Boost: 5 League Tickets or $59.99 charged as an in-app purchase. To make it happen, just go to the Settings page in the app and select ‘Boost My Profile’. We’ll also give you the option to do this once you’ve voted on your entire Batch for the day.

A standard profile is shown to 3-5 users per day, but a Boosted profile is shown to 15 extra Potentials that fit your preferences. As your Boost earns more ❤️ s, we’ll start showing you the people who Hearted you in your daily Batches.

To change your location within the app, simply tap on the green pencil to the right of your name on the Profile page in the app. Scroll down until you find ‘Change City’ and tap on the link. From there, you can move the map pin to your new location and tap ‘Done’. You may need to refresh or restart the app to see the changes on your device, but the change happens on our system right away. Keep in mind, your Batches may show your old city for 1-2 days following this change.

You can change your photos, your About Me biography, whether you’re single or taken, your race, location, religion, and interests right in the app. If you’ve upgraded to a full Membership however, you can also update your profession and education information as well. If for some reason you need to change your name, age, or gender after signing up for The League, please reach out to your Concierge in the app directly or to our support team via email: support@theleague.com

As a guest user, you cannot alter your profession or education in the app. Any user, whether a member or a guest must contact their concierge to change their gender, age, or name. We must have real names, ages, and gender identities on your profile to best match you with other people in the community!

Your profile will look its best if you upload high resolution photos with a clear view of your face and a few full length photos that show you enjoying activities, hobbies, and personal passions. A group photo that still clearly shows you is also a good idea. This will allow users to get a good understanding of what you look like and learn more about you as a person in the process!

While we’re not actively seeking investors currently, please let us know you’re interested in investment opportunities with The League App by emailing investing@theleague.com. Once we know how to reach you, we’ll send a message when we prepare for our next round!

At the most basic level, The League is a community of the best and brightest, ambitious professionals who are looking for the best partner to become the next power couple in their city. We show you matches every day that fit your preferences and whose preferences you fit into as well. If you give each other your Hearts, it’s a Match! From there, you can chat on the app for 21 days or until romance blossoms and you share your offline details. Using League Tickets, you can make Power Moves, see more potential matches, and give your own profile a boost! There’s more to the app than dating, too: you can engage in Groups with people who share your passions, and you can take it offline with local Events, both League Sponsored and existing events we’re able to source for you!

When you’ve found a potential friend in one of our Groups, just tap on the person’s avatar to the left of the chat screen. That’ll take you to their photo and some anonymized profile information. Just to the right of that, tap on the profile + button to send your friend request!

Yes, but only while the Batch is still visible! Just tap on the gold ‘undo’ button, and for 1 League Ticket, you can change that X to a ❤️!

We do our best to provide you with the smoothest League experience possible, but every now and then a bug finds its way into the app. If you find one and it’s able to be captured in a screenshot, please take one! Then head to the Settings page in the app and scroll down to the button labeled, ‘report a bug’ and email us a description of what you observed along with any screenshots you were able to get. We’ll look into it and send you a response with our thanks (and hopefully a solution!) as soon as possible!

Your feedback is central to our building a better League experience for you every day! If you think something’s missing or we could do something better, let us know at feedback@theleague.com!

We love talking to the Press! Our mission will reshape the future of relationships and we’re excited to tell the world. If you have a press or PR inquiry, please reach out to us at press@theleague.com!

There are a few ways to join a Group. Whenever we can, we’ll send you a Group suggestion with your Batch at Happy Hour. Just ❤️ the group and you’re in! Alternatively, you can go to your Group tab and tap the green magnifying glass in the top right corner. Lastly, if you see an interesting Group on someone else’s profile (and they live in the same city as you), just tap on the Group and you’ll be able to join that way. Bear in mind that a few groups are open to a subset of users only, so you may need verification before gaining access to some of them – like Soho House and Equinox, for example.

To leave a group, simply go to the Groups tab within the Messages page on the app and swipe from right to left on the group you’d like to leave. This will expose a button labeled “Expire”. Just tap on that button and you’re out of the group. Alternatively, you can go into the group chat and tap the menu button in the top-right corner (three vertically-aligned dots) and select “Leave group” and acheive the same result.

Yes! If you have been drafted in, you can go to the Groups tab on the Messages page of the app and tap on the magnifying glass in the top-right corner of the screen. From there, you’ll see a comprehensive list of the groups in your region. To get more info or to join a group, just tap on it! Hit the check mark on the following screen to join. Keep in mind, private groups may require verification before you’re able to join.

If you’re interested in joining a private, members-only group, just let your Concierge know and they’ll guide you through the verification process!

Of course you can! Just let your Concierge know about the group you’d like to see and we’ll pass it along to our Groups Coordinator. There’s no guarantee we’ll be able to make it happen, but with enough demand, we’ll be happy to!

Friends are (usually) platonic Matches you make yourself! Find an interesting person in a Group? Tap on their photo and select the button with the flag and they’ll get a Friend Request from you. Once they accept, you two can chat privately about pretty much whatever you like! Keep in mind, the friendship will expire if you don’t chat for 21 days, so be sure to exchange contact deets while you can!

To turn notifications on or off, tap on the menu button (three vertically-aligned dots) in the upper right-hand corner of the Group chat and select ‘Turn On Chat Notifications’ or ‘Turn Off Chat Notifications’.

Your Membership will auto-renew by default. If you wish to cancel before the next billing period on a iPhone go to: App Store > Click on your ID > Subscriptions > The League > Cancel Subscription.

For Android: Google Play Store > Signed in to the correct Google Account > Tap the three vertical lines for the Menu > Select Subscriptions > Choose The League > Click “Cancel subscription” > Follow any further prompts if necessary in the Play Store.

If you find your special someone while you’re on the app, you can request a League Timeout which will temporarily suspend account activity. We’ll hide your profile from the community and we won’t show you any new profiles. During this period, you won’t be deactivated for flakiness or inactivity because you’ve communicated your needs with us. You can also deactivate your account altogether by going to settings > Disable, prefer, but keep in mind this will not cancel your Membership – you will still need to take the steps listed above.

Our memberships change all the time so grab the deals while you can! We rotate offers for weekly, monthly, quarterly, 6-month and 1-year Memberships. There are also different types of memberships with different privileges so ask your Concierge if you have questions.

Membership is an upgraded experience of the service we provide to a significant percentage of the League community. If you’re interested in trying out the service for prior to upgrading, you’re welcome to go join as a guest after ascending through the waitlist. If you’d like to expedite your profile review and receive the multitude of benefits included in being a Member, you can upgrade at any time!

Yes, you have the ability to get a refund within 3 days of purchase by notifying Apple (iOS) or Google (android). Please locate your email receipt and follow the link on the bottom of your invoice to request a refund from them. Please notify us at contact@theleague.com if you do not receive a refund within 5-7 business days after you submit your request.

First of all, you get a personal concierge to chat with in-app who is half League guide and half wing person. Those who upgrade to our membership skip to the front of the waitlist with a 48 hour review period. Members also see more potentials per day so statistically they will be seen by more people! Members are typically seen 40% more and have 40% more matches than other non-members in their same demographic. Our members also have access to their stats (e.g. popularity, pickiness), which their concierge can help them improve. While we do still personally verify information, members are given more freedom with regard to what information potentials see and they can edit their information directly in-app. Members are also first on the invite list for the League’s exclusive events. I suggest checking out membership Information @ bit.ly/LeagueDues_New.

Because we’re an exclusive service, we can’t necessarily guarantee access, but upon upgrading, our Drafting team will do everything in their power to make sure your profile is ready for the big leagues.

We prioritize paid Members, then VIP Pass holders, then users who have made an Endorsement and all others on the waitlist. Think of it like the priority line at an airport. With that in mind, it’s almost impossible to estimate the amount of time it takes to get through the waitlist as things are always in flux with those paid Members and VIP Pass holders. If you’d like to be among those breezing by the waitlist, your profile will be reviewed within 48 hours as a paid Member!

The quickest way past the waitlist is by upgrading to a full Membership. That will guarantee your profile a review within 48 hours, Monday through Friday! If investing in making The League the best dating app on the planet isn’t your thing, you can ascend through the waitlist or ask one of your contributing, paid Member friends for a VIP Pass – that puts you ahead of the waitlist, so as soon as the Drafting Team is caught up reviewing Member profiles, they’ll be able to give yours a look as well.

If you’re a paid Member, we have given you 2 VIP Passes to help your most League-worthy friends bypass the waitlist. If you give your friend one of these Passes, they’ll be first in line after our Drafting Team catches up on reviewing and drafting the paid Members who are guaranteed a priority review.

As more paid Members and VIP Pass holders ascend to the top of the list for review, they move everyone else on the list further down. It’s one of the side effects of allowing people those pathways to expedited review, but in no way means that we won’t get to you!

Because we stress quality over quantity, each of the profiles on the app is personally reviewed prior to going live. As a result, getting into The League takes some time. There’s also a number of people who have created profiles that are incomplete or insufficient. These take up space on the waitlist while pending another review and sometimes move around on the waitlist as they’re going through the process a second (or third) time.

We’re glad you’re interested in re-joining The League after cancelling your Membership! However, cancellations have real financial ramifications (beyond just the refund), as reviewing profiles and going through the process of cancelling your Membership takes valuable resources from the team, all while we focus on scaling a quality community. As such, we need to reprioritize people who have decided Membership isn’t for them and give those who are most eager to join a fair shot at joining and engaging with the community.

Paid Members can promote events to particular Groups, yes! To do so, go to the Group you’d like to promote your event to and tap on the menu button (three vertically-aligned dots) in the top-right corner of the app and select ‘Promote Event to Group’. From there just enter all the pertinent information and save. Voila!

If you’re a member of the community an event is targeted to reach, your concierge will reach out and give you an invite link! From there, depending on the event details, you may be able to purchase or request tickets and even register a person or two from your squad!

Some of the events are League-Sponsored, but not all! We’ll be sure to tell you if it is, but many of the events you’ll find on the app we’ve been able to find for you so you can take things offline more easily and start making some real connections with people in the community! Paid Members can also promote an event to the League, so if you’re hosting an event that you’d like to share with the League community, we hope you will!

Yes! If you tap on an event on the Messages page in the app, you’ll see all the events you’re attending. Just tap on the one you’re interested in and select ‘### Members’ link to see a list of everyone in attendance. We’ll anonymize last names, but primary profile photos will be there!

If you’ve added an event, you can remove it the same way you exit a group: select the event on the Messages page within the app and tap on the menu button (three vertically-aligned dots) in the top-right corner. From there, select ‘Leave Event’ and confirm. If you declined and changed your mind, reach out to your concierge as they may be able to help make the change on your behalf!

You can remove it the same way you exit a group: select the event on the Messages page within the app and tap on the menu button (three vertically-aligned dots) in the top-right corner. From there, select ‘Leave Event’ and confirm.

While we work very hard to maximize the number of prospects we show you every day, we can’t guarantee a particular Batch size because they depend largely on your preferences and our community size. The matching algorithm looks at the users who have been accepted to our community that fit your preferences and whose preferences you fit into as well. If there’s a lot in this intersection, you could see up to 25-35 profiles a week. If there’s not a lot, it could be closer to 1-5 a week, and we will start to relax your stated preferences if we can’t find any exact matches. The number of profiles in your feed each day is directly related to your preferences and those of the users in the region you’ve selected – so the more picky you are, the fewer people you see!

It’s our hope that every member of the community is engaged and excited to meet their Matches, but on occasion someone flakes out and leaves you hanging. Sometimes it’s because you had an opening line that turned them off, but usually it’s all them. (And frankly, it’s their loss!) Beyond their missing the chance to meet you, that ‘flaky’ person will be demoted in our algorithm if this becomes something of a habit for them and they can even be removed from the system!

You can! Regardless of who is the one to confirm the Match, you should feel comfortable making the first move and, if you feel there may be sparks, make it a date!

We verify members of the community twice, so this should be particularly rare on The League, but if you find that this is the case, we’ll want to verify and take whatever action is appropriate so please let your concierge know!

We base our search for your potential matches on your preferences and regional population. Unless you’re particularly low on potentials, this means that we’re showing you only those who you’ve asked to be shown and maybe a few people outside your preferences who may have ❤️ ed your profile. If there’s a parameter we’re missing or some other method we could use to better hone in on a match for you, please let us know! As we grow, we want our matches to be more relevant with each passing day and your feedback will be central to those efforts!

We have very high standards and won’t let just anyone into our community, so this should be particularly rare on The League. If you find that this is the case though, we’ll want to verify and take whatever action is appropriate so please let your concierge know!

Please let your concierge know! We’ll reach out to the person in question and encourage them to update their photos.

We factor in a number of variables like geography, education level, career level, and performance on the app and pair them with your preferences and the preferences of others in the community. Whomever fits all of these criteria will make their way into a batch of potentials for you.

There are a couple ways to end a Match before it expires naturally (after 21 days without a message.) If you’re not interested, you can simply expire the match by swiping the person from right to left in the Matches tab of the Messages page on the app. From there, tap ‘Expire’ and that’s it! If for some reason this person was rude or inappropriate, you can Block them using the same method but tapping ‘Block’ or ‘Flag’ instead of ‘Expire’. This will prohibit them from Rematching with you and from contacting you in any way on the app and it will note their account with the reason you’ve shared for the Block. If you opt to Flag, this will Block the person but it will also alert The League team to potentially review this person for their behavior.

Expire: This will end the conversation you have with a Match. You and the Match may be able to Rematch at a later date, but this typically sends the message of “”Thanks, but I don’t think you’re the one for me”” without actually saying anything at all.
Block: Blocking a user will end the conversation and never allow you or your Match to see one another on the app again.
Flag: This option behaves much like a Block, but it also alerts The League team to review this person’s profile for whatever activity prompted you to Flag them.

Both are designed to get you talking, but think of it like a social match vs. a dating match. If you find a kindred spirit in a Group or Event, starting a Friendship with them allows you to chat directly with them outside of the Group or Event in which you met and maybe even start a meet up of your own! A Match however is based on your and your Match’s dating preferences and is specifically designed to get you two connecting offline and on your way to becoming the power couple you know you are.

We want to make sure you waste no time and engage with your Matches right away! With our research, we’ve found that if you haven’t had any communication in 2 weeks, things probably aren’t progressing much further. In fact, the earlier you reach out, the more likely it is that you’ll turn this Match into a date and maybe more! If things do take off (and we hope they do!) just keep chatting and as long as you don’t let 14 days pass between messages, that Match will stay active!

Occasionally, a Match will find that there isn’t much chemistry or it isn’t looking like you’ll be able to meet up at all, ever. In such cases, you and your Match both have the option to expire the match. You can ask your concierge to confirm, but if you’re seeing that a match expired early, this is probably what happened.

Ah, the all-powerful League matching algorithm. Wondering how it works and how you can make it work best for you? Let’s review: 

Every day at Happy Hour (5pm local time), you’ll receive Prospects to review on the Scout tab. We do our very best to only show you to people who meet your preferences, AND where you meet theirs, prioritized by those that we think you will have the highest compatibility with–we don’t believe in wasting anyone’s time! The number of potentials you see daily is calculated largely based on your membership tier, but that number is also dependent on the size of our community in your area.

Behavioral data and years of experience creating successful matches allows The League to make additional recommendations for you based on more than just your preferences. For example, set a goal to become Pickleball World Champion? You just might find your practice partner and soulmate in your next Batch based on that shared goal.

In an ongoing effort to foster a highly engaged community, a user who likes everyone but never messages, will be deprioritized in the matching algorithm. This lack of communication on the app will also impact your flakiness score and ‘Flakes’ eventually get kicked out! On the other hand, users who log in every day have a higher match rate, so make sure to check the app often.

Want to see your boss on a dating app? We didn’t think so. Be sure to sync your LinkedIn and we will block you from your business connections and coworkers.

So now that you know how the algo works, how can you get more matches? First thing’s first, make sure you have a complete profile and 6 high-quality photos. Your first photo is your first impression, so make sure it’s your best one! Our data shows that users with 4-6 photos in their profile match twice as often as those with fewer.

Next, be open-minded. Your height/age/distance preferences may be causing you to filter out ‘THE ONE’, not to mention narrowing your dating pool. We recommend being as inclusive as possible. And, the more people you like, the higher your chances of matching.

Message your concierge at any time to talk to a real live human!